Procedure for Permanent Disconnection
The supply shall be disconnected
permanently in following cases:
With the termination
of the agreement.
If the cause for
which the supply was temporarily disconnected is not removed
within six months period.
On request of
consumer as described under section 4.14(g) Given Below.
[A consumer may terminate the agreement after giving a notice in
the specified format (Annexure 4.7(Hindi,
The notice period shall be 30 days for all consumers.
Upon service of the said notice, the licensee shall arrange to
take reading, disconnect the supply, remove meter, cable etc.,
deliver final bill including all arrears up to the date of
disconnection with in 30 days from the date of said application.
Upon payment, the Licensee shall issue receipt with FINAL BILL
stamped on it, which shall be treated as No Dues Certificate.]
If the dues are not paid by the
consumers the surcharge payable by the consumer on dues shall
be levied up to the period of issue of section-5 notice, or
for maximum eight months only.
The security amount shall be
adjusted first and after adjusting the security amount the net
arrear shall be calculated on which surcharge shall be payable
by the consumer.
Procedure for Permanent
Disconnection on request of consumer
Consumer has to submit a
affidavit on Notary Stamp Paper of Rs. 10, stating the reason of
permanent disconnection to the Area Executive Engineer,
Distribution Division along with copy of the latest Bill.
Consumer has to deposit the
outstanding dues & has to deposit the required PD Fee at the
office of Executive Engineer, Distribution Division, as per
Disconnection and Reconnection of
supply for any reason whatsoever (Disconnection and Reconnection
to be separately treated as single job).
Consumer having load
Power consumers up to
All other categories of