Q.1 How to apply for a new domestic/commercial connection?
For load upto 4kw, domestic only, JE of the section is empowered to
give the connection, who can be contacted at the substation.
for load upto 7.5kw,(domestic & commercial both) office of the SDO
of the area is to be contacted for connection.
for load above 7.5kw (domestic & commercial both) office of
Executive Engineer is to be contacted for connection.
Q.2: How to get the wrong billing corrected ?
Office of the Executive Engineer is to be contacted for bill
Q.3: How to lodge a complaint in case of electrical fault and problem
with the supply ?
substation of the area is to be approached. Toll free No.
1800-180-3002 is also available for lodging complaint. It is advised
that why lodging the individual complaint a copy of last paid bill
should be shown at the substation . Also,while lodging the complaint
on the Toll free No.,the service connection no. should be mentioned